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🔒 Privacy Policy
Effective Date: 04-06-2025
Website: www.zynosparkacademy.com
App Access via: Wix Spaces App

Zynospark Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, mobile app (Wix Spaces), or engage with our courses and educational services.

 1. Information We Collect

  • We may collect the following types of personal information:

  • Basic Contact Details: Name, phone number, email address

  • Student Information: Age, academic level, course selections

  • Payment Information: Billing name, transaction ID (processed via third-party gateways; we do not store card data)

  • Course & Test Data: Your progress, scores, responses to mock tests or quizzes

  • Usage Data: Device info, browser type, IP address, app activity (via Wix Spaces and analytics tools)

  • Communication History: Any messages or support chats with us

 2. How We Use Your Information

  • We use your information to:

  • Register and manage your account on our site and app

  • Provide access to purchased courses, online classes, and tests

  • Track course progress and mock test performance

  • Respond to inquiries, support requests, or feedback

  • Improve our content, features, and app experience

  • Send course updates, notifications, or marketing (only with consent)

3. Use of Wix Spaces App

  • If you use the Wix Spaces app to access Zynospark Academy:

  • You may receive push notifications related to your account, courses, and performance.

  • The app may collect anonymized usage data to help improve the learning experience.

  • Your login is secured and linked only to your registered account.

 4. Payments & Third-Party Services

  • Payments are handled securely via trusted third-party gateways (e.g., Razorpay, Stripe, Wix Payments).

  • We do not store credit/debit card details on our servers.

  • Your transaction information is used solely for confirming purchases and managing access.

 5. Cookies & Analytics

  • We use cookies and tracking tools to analyze site/app usage, personalize content, and improve services.

  • You can manage cookie preferences in your browser or mobile device settings.

 6. Data Sharing & Security

  • We do not sell or rent your personal data to third parties.

  • We may share your data only with service providers (e.g., email, hosting, payment) strictly to support operations.

  • We use industry-standard encryption and security protocols to protect your information.

 7. Your Rights
You have the right to:

  • Access or correct your personal information

  • Request deletion of your account or test data

  • Withdraw consent from promotional messages

To exercise these rights, please contact us using the information below.

8. Data Retention
     We retain user data only for as long as necessary to fulfill educational or legal obligations. Course/test data may be kept longer to support progress tracking or certificate issuance.

9. Children’s Privacy
     We do not knowingly collect information from children under 13 without verified parental consent. If found, such data will be deleted promptly.

10. Changes to This Policy
    This policy may be updated periodically. Any changes will be posted here with the revised effective date.

11. Contact Us
     If you have any questions or concerns about this policy, please reach out to us at:
📧 Email: zynosparkacademy@gmail.com
📞 Phone: +91-9677035833

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